A Guide to Purchasing the Best Pizza POS System
People love Pizza. For some, it is the ultimate food. Being able conveniently to make an order for one favorite Pizza and having it delivered on time is something that Pizza parlors cannot escape. To achieve this kind of customer satisfaction Pizza Parlors resort to installing POS software in their businesses. The big question remains, which is the best Pizza POS?
Pizza POS’s are usually fitted with features like raw ingredients tracking, EMV compliance, online ordering and delivering options, and the ability to key in complicated Pizza orders quickly. A pizza operator has to understand their business needs to decide the kind of a POS they need in their business.
Take time, a few months or even a year investigating the most appropriate POS system. Have a list of your wants and needs. Visit every provider and try to get information on the systems features that fit into your needs. Ask yourself whether the lack of some features will cost your business money. Make sure you will get value for your investment by not buying what you like but what you need.
According to Barkley, the products manager of FireFly Technologies, the business demands should guide one in deciding and settling for a particular POS System. Consider your current systems and processes and consider how they might change with the introduction of a new system. Don’t only focus on the POS system characteristics like speed and ease of use. Though the qualities are important they might in the long run not change the way your business currently operates.
Holscher, a partner at FireFly, says that a pizza operator should consider their business growth projections in the next few years and factor these projections in settling on a POS system. Some operators like Shawn Pratt of Pizzicato Gourmet Pizza in Portland have a centralized system that can be managed from the joints headquarters. This eliminates the need a POS system in every outlet and constant upgrade of the systems.
Big Daddy’s owner Ceeck Kehoe says that he spent almost a year looking for the best pizza POS system. He studies the features o different systems auditioning at trade shows, online and through DVDs. Through this, he was able to learn systems made for a pizzeria and purchased a suitable one.
Find out the system vendors quality of customer support. How fast does the support team respond to calls and queries? Talk to the vendor and ask for references to current system users for verification. If the vendor is confident to let you talk to their customers, that is should boost your confidence in the product.
Always have in mind the fact that system malfunction can happen to you anytime. Consider your systems provider warranty policy so you know what will happen to you if your terminal goes down. Some operators have had to deal with not only complicated POS systems but also lousy customer support who never gives timely support. This can make you run nuts especially if it happens during the businesses peak periods.